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Date/Time: Fri, 19 Apr 2024 23:04:31 +0000



Post From: Log in says waiting to reconnect and never connects

[2015-07-06 12:16:47]
User182914 - Posts: 3
Software version: 1261 | 2015-07-06 22:08:43
Uses New Spreadsheets | 2015-07-06 22:08:43
Usage end date: 2015-10-07 | 2015-07-06 22:08:43
Enabled for: Advanced Features. | 2015-07-06 22:08:43
Enabled for: Sierra Chart Historical Data Service. | 2015-07-06 22:08:43
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-07-06 22:08:43
Active service: Open E Cry FIX | 2015-07-06 22:08:43
Time Zone: +10:00:00 (AEST+10) | 2015-07-06 22:08:43
2015-07-06 22:08:43 Local computer clock time | 2015-07-06 22:08:43
2015-07-06 12:08:43 GMT time | 2015-07-06 22:08:43
2015-07-06 22:08:43 Time zone adjusted time | 2015-07-06 22:08:43
Time difference to server time: 0 seconds. | 2015-07-06 22:08:43
Program path: C:\SierraChart\ | 2015-07-06 22:08:43
Data Files path: C:\SierraChart\Data\ | 2015-07-06 22:08:43
OS Version Number: 6.1 | 2015-07-06 22:08:43
Locale Information: C | 2015-07-06 22:08:43

Checking for new symbol settings for oec | 2015-07-06 22:08:43
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-07-06 22:08:43
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-07-06 22:08:43
Symbol settings are up-to-date for oec | 2015-07-06 22:08:44

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-07-06 22:10:44
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-07-06 22:10:44
OEC FIX Trading socket (30) | Connected. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | Starting SSL connection. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | SSL connection established. | 2015-07-06 22:10:45
OEC FIX Trading: Sending the Logon message. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | Closed. No error. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | SSL shutdown indicates not able to send 'close notify'. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | SSL has been shut down. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | SSL object has been freed. SSL state is now disconnected. | 2015-07-06 22:10:45
OEC FIX Trading socket (30) | Shutdown and closed. | 2015-07-06 22:10:45
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-07-06 22:10:45
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-07-06 22:10:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-07-06 22:10:45
OEC FIX Trading: DisconnectFIX called. | 2015-07-06 22:10:45
Disconnected from Open E Cry. | 2015-07-06 22:10:45
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-07-06 22:10:45
Date Time Of Last Edit: 2015-07-06 16:30:36