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Date/Time: Tue, 07 May 2024 21:45:31 +0000



Post From: Connection Issues

[2013-06-12 04:18:05]
Sierra Chart Engineering - Posts: 104368
I'm using the latest versions of both - 5.5.1 on TransAct and 984 on Sierra

sometimes it manages to connect but most of the time not. today for example I couldn't connect at all, only after disabling windows firewall
Could you update to the latest release of Sierra Chart by selecting Help >> Download Current Version. Let us know if you still have trouble connecting. The firewall problem should be solved. The TransAct bridge should be bypassing the firewall.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing