Support Board

Date/Time: Sat, 20 Apr 2024 00:59:22 +0000

Post From: Glitch

[2013-03-27 18:48:27] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You should see a "Fill" for the market order submitted by the Flatten action in the Trade Activity Log, after you restart the Sierra Chart. If not, then reconnect to the data feed to receive the missing order fills. Please see: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#AutoInsertionMissingFills Do you see the correct position shown on the Trade >> Trade Orders And Positions>> Positions tab? If so, then the issue is just that there is no Average Price available because TransAct does not provide this. And if you continue to not receive the missing fill, then this is the reason why Sierra Chart cannot determine the Average Price properly. You will need to clear the Trade Activity data for the symbol as explained in the documentation we linked to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-27 18:50:01