Support Board
Date/Time: Tue, 13 May 2025 21:57:36 +0000
Post From: ASHR - download failed
[2015-06-19 18:12:01] |
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We can tell from this Message Log that the Sierra Chart Historical Data service was used for this symbol but that data is delayed by 15 minutes and the most recent 15 minutes needs to come from Interactive Brokers. This is the error from IB: HD Request # 221 | Message from IB: The contract description specified for ASHR is ambiguous.. IB Error Code: 200. Request ID: 34. | You will need to use a more complete symbol specification which includes the exchange and the currency. Refer to this section here: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |