Support Board

Date/Time: Wed, 24 Apr 2024 10:33:22 +0000

Post From: Pending order will not cancel

[2013-06-07 15:49:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
With the way that you describe it, it is 100% certain the trading backend is holding that order. Please contact your broker and have them investigate this more thoroughly. Sierra Chart is not going to display an order on a whole different system, if it does not exist on the trading server. It might not actually be working, but this is going to be a server-side issue. So apparently the order is "Pending Open". So what they need to do is remove it from the system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-07 15:50:12