Date/Time: Tue, 17 May 2022 14:52:43 +0000
Post From: Pending order will not cancel
Sierra Chart Engineering - Posts: 102739
With the way that you describe it, it is 100% certain the trading backend is holding that order. Please contact your broker and have them investigate this more thoroughly. Sierra Chart is not going to display an order on a whole different system, if it does not exist on the trading server. It might not actually be working, but this is going to be a server-side issue.
So apparently the order is "Pending Open". So what they need to do is remove it from the system.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-07 15:50:12