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Date/Time: Sat, 18 May 2024 06:48:55 +0000



Post From: Chartbook causes infinite loading loop

[2015-05-18 07:39:17]
Sierra Chart Engineering - Posts: 104368
Your response is puzzling to us. However, after contemplating it, we think that the reason for it is you did not understand what the help topic was explaining. We have clarified it. Help topic 30.3 explains that you need to set up another source chart which a destination chart can reference. This is the proper solution. Once again here it is:
https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.3

There is no bug here.

You already know this section of the software is brittle and prone to problems, pushing it back on me isn't going to make that problem go away.
No, we are not aware of this. The help topic only explains a scenario which can develop due to an improper configuration.

The documentation has also been updated to explain the different chart settings which will cause a reload in this case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2015-05-18 10:09:30