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Date/Time: Tue, 14 May 2024 06:29:07 +0000



Post From: Not able to Login to Support Board with Account Name when logged out.

[2015-05-04 06:14:48]
Sierra Chart Engineering - Posts: 104368
I get a message that it is invalid. My Account name isn't recognized.
The only reasonable explanation for this is that possibly you are entering the wrong Account Name. We have sent it to you by email.


Also make sure cookies are enabled on your browser.

Is the name of the custom studies file: PROXBars? If so you are properly authorized for it.

Follow the Forced Login instructions here:
http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#ForcedLogin
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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