Support Board

Date/Time: Tue, 14 May 2024 06:25:22 +0000

Post From: Continuous contract issues

[2015-05-03 19:23:00] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Let us know if you would like us to contact you using remote assistance to help you with this: The "multiplier distortion" is still there, but instead of starting in Oct 2014 it's now located at the end of 2009 for the TF and ZB and Mar 2012 for NQ. It was not a limit problem that was causing yesterday's totally blank NQ chart, it was choosing the wrong Edit command. All day yesterday and this morning as well I was using the Edit/Delete All Data And Download command in my attempts to get NQ to populate the chart, ending in failure every time. Then I tried Edit/Download Data - Historical Chart and it populated instantly. The correct command is Edit >>Delete All Data And Download, but a reload of the data was not occurring when the downloads were done. We have now fixed this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing