Support Board
Date/Time: Wed, 10 Sep 2025 06:07:50 +0000
Post From: Frozen charts/prices
| [2015-04-13 16:10:51] |
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Go to the instance/ copy of Sierra Chart connected to IQ Feed and open a chart for one of the symbols that is not updating and see if the chart updates there. If not, refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html If it does update there, also refer to help topic 3 for reasons why the chart may not be updating in the instance of Sierra Chart connected to IB. It sounds like you are not receiving the real-time data from IQ Feed. Help topic 3.4 will confirm this: http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-13 16:13:18
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