Support Board

Date/Time: Sat, 20 Apr 2024 13:21:27 +0000

Post From: Sierra Chart Lag Issues

[2013-06-04 14:20:54] Link To Thread - Link To Post [Go To First Post]
100 - Posts: 147
I've been using Sierra for several months now, and in the past, I never had this problem. Recently however (for the past week or two), everything that my computer loads is extremely slow. When a commodity moves very quickly, up or down, sierra takes 5-10 seconds to unfreeze and load the image. This is completely ludcris! I've tried turned off all other running applications. & reducing the number of charts available to 1. Sierra STILL lags! & when it lags, which is constantly, it takes serveral seconds to notice what is going on! All I see is a still frame every 5 seconds and the price 5 seconds later, whether that be 1 tick or 20 ticks lower or higher. (This lag CANNOT be mistaken for fast market action). What am I supposed to do?!?! Uninstall reinstall? If I reset to a previous version will that fix it? Won't I lose all my charts in either case? I am at a total loss, & I feel quite helpless. I put so much effort and work into making sierra chart my platform, and now it doesn't work? This can't continue, please, will someone help me get this resolved completely?