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Date/Time: Wed, 01 May 2024 03:51:31 +0000



Post From: Graphs are gone!

[2013-06-03 09:43:35]
Sierra Chart Engineering - Posts: 104368
We have not heard of this kind of problem before and we did a test now and did not see it.

We will need to get your Chartbook and test it. It has a CHT file extension. The Chartbooks can be viewed by opening File >> Open Chartbook and are located in that folder. Send the chart book to support AT Sierra Chart.com.

Before doing this, please update Sierra Chart by selecting Help >> Download Current Version. There is a whole new interface to TransAct. There might be some problem relating to the old TransAct API causing a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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