Home >> Support Board

Support Board

Date/Time: Sat, 10 May 2025 23:01:34 +0000

How to Post a Message for Support

Post From: RLM-MM5 symbol not updating errors in log

[2015-03-12 23:01:58] Link To Thread - Link To Post [Go To First Post]
User726098 - Posts: 23
Hello, I rolled over to the new month RLM-MM5. The chart log shows the following error below. Chart has gaps and is basically a flat line. I'm on version 1234. I've deleted the old .scid file also and tried to download new data but same results. Data Files path: C:\SierraChart\Data\ \| 2015-03-12 17:44:58 OS Version Number: 6.1 \| 2015-03-12 17:44:58 Locale Information: C \| 2015-03-12 17:44:58 Checking for new symbol settings for oec \| 2015-03-12 17:44:58 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-03-12 17:44:58 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-03-12 17:44:58 Symbol settings are up-to-date for oec \| 2015-03-12 17:44:59 Open E Cry FIX \| Connecting to trading server prod.openecry.com:9400. \| 2015-03-12 17:45:00 OEC FIX Trading socket (0) \| Resolved address prod.openecry.com to IP 64.94.37.206 \| 2015-03-12 17:45:00 OEC FIX Trading socket (2) \| Connected. \| 2015-03-12 17:45:00 OEC FIX Trading socket (2) \| Starting SSL connection. \| 2015-03-12 17:45:00 OEC FIX Trading socket (2) \| SSL connection established. \| 2015-03-12 17:45:01 OEC FIX Trading: Sending the Logon message. \| 2015-03-12 17:45:01 OEC FIX Trading \| Connected to trading server. \| 2015-03-12 17:45:01 Open E Cry FIX \| Connecting to market data server prod.openecry.com:9301. \| 2015-03-12 17:45:01 OEC FAST Data socket (0) \| Resolved address prod.openecry.com to IP 64.94.37.206 \| 2015-03-12 17:45:01 OEC FAST Data socket (3) \| Connected. \| 2015-03-12 17:45:01 OEC FAST Data: Sending the Hello message. \| 2015-03-12 17:45:01 OEC FAST Data: Sending the Logon message. \| 2015-03-12 17:45:01 Open E Cry FIX \| Connected to the market data server. \| 2015-03-12 17:45:01 Open E Cry FIX \| Connected. \| 2015-03-12 17:45:01 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-03-12 17:45:04 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-03-12 17:45:04 Open E Cry FIX \| Starting real-time market data updates for: YMM5. ID: 1 \| 2015-03-12 17:45:07 Open E Cry FIX \| Starting real-time market data updates for: ESM5. ID: 2 \| 2015-03-12 17:45:07 Open E Cry FIX \| Starting real-time market data updates for: RLM-MM5. ID: 3 \| 2015-03-12 17:45:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RLM-MM5.scid \| 2015-03-12 17:45:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RLM-MM5.scid \| 2015-03-12 17:45:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RLM-MM5.scid \| 2015-03-12 17:45:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\RLM-MM5.scid \| 2015-03-12 17:45:07 Intraday data recording state for symbol RLM-MM5 is set to download pending. \| 2015-03-12 17:45:07 HD Request # 2 \| Downloading Intraday chart data for RLM-MM5 to the file RLM-MM5.scid. Service: oec \| 2015-03-12 17:45:07 Compressing file: C:\SierraChart\Data\RLM-MM5.scid. This may take a while. \| 2015-03-12 17:45:07 HD Request # 2 \| Download start Date-Time: 2014-09-07 17:45:07.0 \| 2015-03-12 17:45:07 HD Request # 2 \| Using server: oec.sierracharts.com port 10149 \| 2015-03-12 17:45:07 Socket (0) \| Resolved address oec.sierracharts.com to IP 65.182.172.164 \| 2015-03-12 17:45:07 Socket (4) \| Connected. \| 2015-03-12 17:45:07 HD Request # 2 \| Sending historical data logon request message. \| 2015-03-12 17:45:07 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2014-09-07 17:45:07. Record interval: 0. Symbol: RLM-MM5 \| 2015-03-12 17:45:08 HD Request # 2 \| Decompressing data. \| 2015-03-12 17:45:08 HD Request # 2 \| Receiving Intraday data for RLM-MM5 starting at 2014-11-19 09:41:57 \| 2015-03-12 17:45:08 HD Request # 2 \| Timestamp of first Intraday data file record written: 2014-11-19 09:41:57 \| 2015-03-12 17:45:08 HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1192.000000, Prior Low = 1192.000000, High = 900.000000, Low = 900.000000, Time Difference = 1092 seconds, Percentage = 16.637999%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1192.000000, Prior Low = 1192.000000, High = 900.000000, Low = 900.000000, Time Difference = 1112 seconds, Percentage = 16.667999%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1215.000000, Low = 1213.000000, Time Difference = 3 seconds, Percentage = 300.089812%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1215.000000, Low = 1212.000000, Time Difference = 38 seconds, Percentage = 301.139998%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1212.000000, Time Difference = 89 seconds, Percentage = 302.670002%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.000000, Low = 1211.000000, Time Difference = 19 seconds, Percentage = 300.569963%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.000000, Low = 1211.500000, Time Difference = 10 seconds, Percentage = 300.300002%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1212.000000, Time Difference = 108 seconds, Percentage = 303.239989%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1212.500000, Time Difference = 13 seconds, Percentage = 300.389886%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1212.000000, Time Difference = 28 seconds, Percentage = 300.839853%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1212.000000, Time Difference = 161 seconds, Percentage = 304.830003%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.500000, Low = 1211.500000, Time Difference = 30 seconds, Percentage = 300.900006%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.000000, Low = 1212.000000, Time Difference = 3 seconds, Percentage = 300.090003%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.099976, Low = 1212.000000, Time Difference = 2948 seconds, Percentage = 388.439989%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.400024, Low = 1212.000000, Time Difference = 31150 seconds, Percentage = 1234.500027%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.400024, Low = 1212.000000, Time Difference = 31150 seconds, Percentage = 1234.500027%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.300049, Low = 1211.900024, Time Difference = 31175 seconds, Percentage = 1235.249996%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.300049, Low = 1211.900024, Time Difference = 31195 seconds, Percentage = 1235.849953%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.300049, Low = 1211.900024, Time Difference = 31196 seconds, Percentage = 1235.879993%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.199951, Low = 1211.900024, Time Difference = 31225 seconds, Percentage = 1236.749935%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.199951, Low = 1211.800049, Time Difference = 31226 seconds, Percentage = 1236.779976%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.800049, Time Difference = 31250 seconds, Percentage = 1237.500000%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.900024, Time Difference = 31250 seconds, Percentage = 1237.500000%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.900024, Time Difference = 31250 seconds, Percentage = 1237.500000%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.900024, Time Difference = 31250 seconds, Percentage = 1237.500095%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.900024, Time Difference = 31250 seconds, Percentage = 1237.500095%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.699951, Time Difference = 31365 seconds, Percentage = 1240.950012%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.599976, Time Difference = 31366 seconds, Percentage = 1240.979958%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.199951, Time Difference = 31415 seconds, Percentage = 1242.449951%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.300049, Time Difference = 31427 seconds, Percentage = 1242.809963%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.400024, Time Difference = 31427 seconds, Percentage = 1242.809963%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.400024, Time Difference = 31427 seconds, Percentage = 1242.810059%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.300049, Time Difference = 31438 seconds, Percentage = 1243.139935%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.400024, Time Difference = 31438 seconds, Percentage = 1243.140030%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.400024, Time Difference = 31438 seconds, Percentage = 1243.140030%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.400024, Time Difference = 31438 seconds, Percentage = 1243.140030%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.400024, Low = 1211.199951, Time Difference = 31616 seconds, Percentage = 1248.479939%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.400024, Low = 1211.300049, Time Difference = 31616 seconds, Percentage = 1248.480034%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.400024, Low = 1211.300049, Time Difference = 31616 seconds, Percentage = 1248.480034%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.400024, Low = 1211.300049, Time Difference = 31616 seconds, Percentage = 1248.480034%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.300049, Time Difference = 31628 seconds, Percentage = 1248.839951%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.500000, Low = 1211.300049, Time Difference = 31628 seconds, Percentage = 1248.840046%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.599976, Time Difference = 33085 seconds, Percentage = 1292.549992%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1212.000000, Low = 1211.699951, Time Difference = 41969 seconds, Percentage = 1559.070015%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.800049, Low = 1211.699951, Time Difference = 41969 seconds, Percentage = 1559.070015%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.800049, Low = 1211.699951, Time Difference = 41969 seconds, Percentage = 1559.070015%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1211.800049, Low = 1211.500000, Time Difference = 41969 seconds, Percentage = 1559.070015%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1214.199951, Low = 1213.800049, Time Difference = 44815 seconds, Percentage = 1644.449997%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1215.099976, Low = 1214.699951, Time Difference = 46404 seconds, Percentage = 1692.119980%. \| 2015-03-12 17:45:08 * HD Request # 2 \| Historical error filtered for RLM-MM5, Prior High = 1.500000, Prior Low = 1.500000, High = 1215.300049, Low = 1215.199951, Time Difference = 47079 seconds, Percentage = 1712.369919%. \| 2015-03-12 17:45:08 * Socket (4) \| Shutdown and closed. \| 2015-03-12 17:45:08 The network socket for historical data has been closed. \| 2015-03-12 17:45:08 HD Request # 2 \| Received 17398 records from 2014-11-19 09:41:57 to 2015-03-12 16:59:51 (113.3 days) and wrote 1238 records for RLM-MM5 \| 2015-03-12 17:45:08 HD Request # 2 \| Intraday download COMPLETE for RLM-MM5. Completion time: 0s. Unique request ID: 1 \| 2015-03-12 17:45:08 Removed historical data download ID 1 \| 2015-03-12 17:45:08 Real-time Intraday chart data file updates started for RLM-MM5 \| 2015-03-12 17:45:08