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Date/Time: Sun, 05 May 2024 12:55:41 +0000



Post From: FIX connection problem

[2013-05-31 20:58:55]
Sierra Chart Engineering - Posts: 104368
If you have your FXCM FIX connection details, then please create an Account Support Ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

Please request help with FXCM FIX connection and provide your telephone number. We will call you on Monday. Make sure you have the connection details because we need those to enter them into Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing