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Date/Time: Sat, 18 May 2024 23:12:35 +0000



Post From: Historical Data Not Loading Correctly Since Upgrade to 1235 & Higher

[2015-03-04 22:54:59]
Sierra Chart Engineering - Posts: 104368
We would like to look at this using remote assistance.

We do not need an audio connection. When you would like us to connect could you start an Account Support Ticket:
https://www.sierrachart.com/usercp.php?page=SupportTickets

At that time we need you to select Help >> Accept Remote Assistance. When the Team viewer window appears give us the ID number and password through the account support ticket.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing