Support Board

Date/Time: Sat, 20 Apr 2024 02:23:32 +0000

Post From: SC with Ritmic

[2013-05-30 09:07:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Rithmic Alert Message: mrv error : 13. permission denied \| 2013-05-30 10:23:04 Rithmic Alert Message: get_order_book error : 13. permission denied \| 2013-05-30 10:23:04 Rithmic service: Error requesting positions. Error code: 6 \| 2013-05-30 10:23:06 Rithmic service: Error requesting all open orders. Error code: 6 \| 2013-05-30 10:23:06 The first 2 of these errors, we have not seen previously. They are from the Rithmic system. Please show your broker these errors. Essentially what it looks like is your account is disabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing