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Date/Time: Tue, 24 May 2022 05:45:44 +0000



Post From: SC with Ritmic

[2013-05-30 09:07:42]
Sierra Chart Engineering - Posts: 102839
Rithmic Alert Message: mrv error : 13. permission denied | 2013-05-30 10:23:04
Rithmic Alert Message: get_order_book error : 13. permission denied | 2013-05-30 10:23:04
Rithmic service: Error requesting positions. Error code: 6 | 2013-05-30 10:23:06
Rithmic service: Error requesting all open orders. Error code: 6 | 2013-05-30 10:23:06

The first 2 of these errors, we have not seen previously. They are from the Rithmic system. Please show your broker these errors. Essentially what it looks like is your account is disabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing