Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 06:46:03 +0000



Post From: Cannot make trade, frozen button

[2013-05-30 06:53:52]
User69888 - Posts: 7
Hello . . . I did not finish my initial question . . . my apologies, the above log was for barcharts, my 2nd sierra download, I get equities with it . . . . . now the log I am posting now is from transact, works great on desktop, trying to get laptop to work, see charts, everything is fine, but when trading box comes up, I usually click on box D just to the right of position and a trading dom comes up (ladder), but when I click on that now, nothing happens

Software version: 976 | 2013-05-30 00:48:50
Current Service Package: 3 | 2013-05-30 00:48:50
Sierra Chart Historical Data Service is included. | 2013-05-30 00:48:50
Active service: TransAct | 2013-05-30 00:48:50
Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-05-30 00:48:50
2013-05-30 00:48:50 Local computer clock time | 2013-05-30 00:48:50
2013-05-30 06:48:50 GMT time | 2013-05-30 00:48:50
2013-05-30 00:48:50 Time zone adjusted time | 2013-05-30 00:48:50
Time difference to server time: 37 seconds. | 2013-05-30 00:48:50
WARNING: Your computer's clock is off by 37 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2013-05-30 00:48:50
Program path: C:\SierraChart\SierraChartTransActMA\ | 2013-05-30 00:48:50
Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2013-05-30 00:48:50
OS Version Number: 5.1 | 2013-05-30 00:48:50

HD Request # 1 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: scsrv | 2013-05-30 00:48:55
HD Request # 1 - Starting date and time: 2013-05-29 23:52:58 | 2013-05-30 00:48:55
HD Request # 1 - Using server: ds5.sierracharts.com port 10049 | 2013-05-30 00:48:55
The network socket is connected. | 2013-05-30 00:48:55
HD Request # 1 - Requesting up to 60 days of Intraday data. | 2013-05-30 00:48:55
HD Request # 1 - Decompressing data. | 2013-05-30 00:48:56
Socket closed. No error. | 2013-05-30 00:48:56
HD Request # 1 - Historical data for ESM3 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-05-30 00:48:56
HD Request # 1 - Received 0 records and wrote 0 records for ESM3 | 2013-05-30 00:48:56
HD Request # 1 - Intraday download COMPLETE for ESM3 | 2013-05-30 00:48:56

Connecting to TransAct... | 2013-05-30 00:48:57
TransAct Service - Account: 28918 | 2013-05-30 00:49:01
TransAct Service: Connected to market data feed. | 2013-05-30 00:49:01
TransAct Service: Connected to TransAct Trade server. | 2013-05-30 00:49:03
TransAct Service: Fully connected. | 2013-05-30 00:49:03
TransAct Service: Checking for missing order fills. | 2013-05-30 00:49:03
Starting updates for: ESM3 | 2013-05-30 00:49:03
HD Request # 3 - Downloading Intraday chart data for ESM3 to the file ESM3.scid. Service: scsrv | 2013-05-30 00:49:03
HD Request # 3 - Starting date and time: 2013-05-29 23:52:58 | 2013-05-30 00:49:03
HD Request # 3 - Using server: ds4.sierracharts.com port 10049 | 2013-05-30 00:49:03
The network socket is connected. | 2013-05-30 00:49:03
HD Request # 3 - Requesting up to 60 days of Intraday data. | 2013-05-30 00:49:03
HD Request # 3 - Decompressing data. | 2013-05-30 00:49:03
HD Request # 3 - Receiving Intraday data for ESM3 starting at 2013-05-29 23:52:58 | 2013-05-30 00:49:03
HD Request # 3 - Timestamp of first Intraday data file record written: 2013-05-29 23:52:58 | 2013-05-30 00:49:03
Socket closed. No error. | 2013-05-30 00:49:03
HD Request # 3 - Received 978 records from 2013-05-29 23:52:58 to 2013-05-30 00:48:11 (55.2 minutes) and wrote 978 records for ESM3 | 2013-05-30 00:49:03
HD Request # 3 - Intraday download COMPLETE for ESM3 | 2013-05-30 00:49:03
Real-time intraday chart data file updates started for ESM3 | 2013-05-30 00:49:03

Starting updates for: YMM3 | 2013-05-30 00:49:12
HD Request # 5 - Downloading Intraday chart data for YMM3 to the file YMM3.scid. Service: scsrv | 2013-05-30 00:49:12
HD Request # 5 - Starting date and time: 2013-05-29 23:52:58 | 2013-05-30 00:49:12
HD Request # 5 - Using server: ds3.sierracharts.com port 10049 | 2013-05-30 00:49:13
The network socket is connected. | 2013-05-30 00:49:13
HD Request # 5 - Requesting up to 60 days of Intraday data. | 2013-05-30 00:49:13
HD Request # 5 - Decompressing data. | 2013-05-30 00:49:13
HD Request # 5 - Receiving Intraday data for YMM3 starting at 2013-05-29 23:52:58 | 2013-05-30 00:49:13
HD Request # 5 - Timestamp of first Intraday data file record written: 2013-05-29 23:52:58 | 2013-05-30 00:49:13
Socket closed. No error. | 2013-05-30 00:49:13
HD Request # 5 - Received 473 records from 2013-05-29 23:52:58 to 2013-05-30 00:48:29 (55.5 minutes) and wrote 473 records for YMM3 | 2013-05-30 00:49:13
HD Request # 5 - Intraday download COMPLETE for YMM3 | 2013-05-30 00:49:13
Real-time intraday chart data file updates started for YMM3 | 2013-05-30 00:49:14