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Post From: Serious Issues with TPO Profile

[2013-05-29 15:14:37]
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drywater0 - Posts: 85
I just tried a different symbol (C) on the same chart and it seems to be working fine.

http://www.sierrachart.com/image.php?l=1369839709424.png

However, the chart for SPY is still problematic.

http://www.sierrachart.com/image.php?l=1369839857294.png

I think it must be related to the data file, and I just spotted this in the message log. I have underlined the relevant section. Think I'm getting closer to source of the problem if you could advise on best solution. I would prefer not to delete the file as I have a full 120 day history of tick data for SPY. Thank you.

Software version: 979 | 2013-05-29 11:08:41
Current Service Package: 5 | 2013-05-29 11:08:41
Usage end date: 2013-06-25 | 2013-05-29 11:08:41
Sierra Chart Historical Data Service is included. | 2013-05-29 11:08:41
Active service: IQFeed | 2013-05-29 11:08:41
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-05-29 11:08:41
2013-05-29 11:08:41 Local computer clock time | 2013-05-29 11:08:41
2013-05-29 15:08:41 GMT time | 2013-05-29 11:08:41
2013-05-29 11:08:41 Time zone adjusted time | 2013-05-29 11:08:41
Time difference to server time: 8 seconds. | 2013-05-29 11:08:41
Program path: C:\SierraChart\ | 2013-05-29 11:08:41
Data Files path: C:\SierraChart\Data\ | 2013-05-29 11:08:41
OS Version Number: 6.1 | 2013-05-29 11:08:41


IQ Feed: Connecting. | 2013-05-29 11:08:47
Starting DTN IQ Feed interface software. | 2013-05-29 11:08:47
IQ Feed: Connecting to Admin port 9300 | 2013-05-29 11:08:47
The network socket is connected. | 2013-05-29 11:08:47
IQ Feed: Connected to Admin port. | 2013-05-29 11:08:47
AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2013-05-29 11:08:47
AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.11,,0,0,,0.03,0.03,, | 2013-05-29 11:08:48
AdminMessage: S,STATS,66.112.148.228,60003,500,0,1,0,0,0,May 29 11:08AM,May 29 11:08AM,Connected,5.0.0.11,418604,0.06,0.06,0,0.09,0.05,0, | 2013-05-29 11:08:49
IQ Feed: Connecting to Level 1 port 5009 | 2013-05-29 11:08:49
The network socket is connected. | 2013-05-29 11:08:49
IQ Feed: Connected to Level 1 port. | 2013-05-29 11:08:49
IQ Feed: Connecting to Lookup port 9100 | 2013-05-29 11:08:49
IQ Feed: Connecting to Level 2 port (9200)... | 2013-05-29 11:08:49
The network socket is connected. | 2013-05-29 11:08:49
IQ Feed: Connected to Lookup port. | 2013-05-29 11:08:49
IQ Feed: Fully connected. | 2013-05-29 11:08:49
The network socket is connected. | 2013-05-29 11:08:49
IQ Feed: Connected to Level 2 port. | 2013-05-29 11:08:49
IQFeed Level 2 error: Account not authorized for Level II | 2013-05-29 11:08:49
IQ Feed: Disconnected from Level 2 port. | 2013-05-29 11:08:49
Starting updates for: SPY | 2013-05-29 11:09:02
HD Request # 1 - Downloading Intraday chart data for SPY to the file SPY.scid. Service: dtn | 2013-05-29 11:09:02
HD Request # 1 - Starting date and time: 2013-05-29 11:08:15 | 2013-05-29 11:09:02
HD Request # 1 - Requesting Tick data beginning at 2013-05-29 11:08:15 US Eastern Time. | 2013-05-29 11:09:02
HD Request # 1 - Receiving historical Intraday Tick data for SPY | 2013-05-29 11:09:02
HD Request # 1 - Receiving Intraday data for SPY starting at 2013-05-29 11:08:15 | 2013-05-29 11:09:02
HD Request # 1 - Timestamp of first Intraday data file record written: 2013-05-29 11:08:15 | 2013-05-29 11:09:02
HD Request # 1 - Received 1026 records from 2013-05-29 11:08:15 to 2013-05-29 11:09:10 (55.0 seconds) and wrote 1026 records for SPY | 2013-05-29 11:09:02
HD Request # 1 - Intraday download COMPLETE for SPY | 2013-05-29 11:09:02
Real-time intraday chart data file updates started for SPY | 2013-05-29 11:09:02

Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2013-05-29 16:00:00. Current Date Time: 2013-05-29 09:30:00. Filename: C:\SierraChart\Data\SPY.scid | 2013-05-29 11:09:03
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\C.scid | 2013-05-29 11:09:58
Starting updates for: C | 2013-05-29 11:09:58
HD Request # 2 - Downloading Intraday chart data for C to the file C.temp.scid. Service: dtn | 2013-05-29 11:09:58
Compressing file: C:\SierraChart\Data\C.temp.scid. This may take a while... | 2013-05-29 11:09:58
HD Request # 2 - Requesting Minute data beginning at 2013-01-24 10:09:58 US Eastern Time. | 2013-05-29 11:09:58
HD Request # 2 - Receiving Intraday Minute data for C | 2013-05-29 11:09:58
HD Request # 2 - Receiving Intraday data for C starting at 2013-01-24 10:10:00 | 2013-05-29 11:09:58
HD Request # 2 - Timestamp of first Intraday data file record written: 2013-01-24 10:10:00 | 2013-05-29 11:09:58
HD Request # 2 - Received 44717 records from 2013-01-24 10:10:00 to 2013-05-29 11:10:00 (125.0 days) and wrote 44717 records for C | 2013-05-29 11:09:59
HD Request # 3 - Downloading Intraday chart data for C to the file C.temp.scid. Service: dtn | 2013-05-29 11:09:59
HD Request # 3 - Requesting Tick data beginning at 2013-01-24 10:09:59 US Eastern Time. | 2013-05-29 11:09:59
HD Request # 3 - Receiving historical Intraday Tick data for C | 2013-05-29 11:09:59
HD Request # 3 - Receiving Intraday data for C starting at 2013-05-22 06:14:56 | 2013-05-29 11:09:59
HD Request # 3 - Timestamp of first Intraday data file record written: 2013-05-22 06:14:56 | 2013-05-29 11:09:59
HD Request # 3 - Received 550754 records from 2013-05-22 06:14:56 to 2013-05-29 11:10:08 (7.2 days) and wrote 550754 records for C | 2013-05-29 11:10:03
HD Request # 3 - Copying downloaded Intraday chart data from C.temp.scid to C.scid | 2013-05-29 11:10:03
Compressing file: C:\SierraChart\Data\C.scid. This may take a while... | 2013-05-29 11:10:03
HD Request # 3 - Intraday download COMPLETE for C | 2013-05-29 11:10:05
Real-time intraday chart data file updates started for C | 2013-05-29 11:10:05