Support Board

Date/Time: Thu, 18 Dec 2025 00:03:59 +0000

Post From: VIX data

[2015-02-04 16:45:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: Symbol Error - VIX-201502-CFE-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2015-02-04 07:57:43 We are solving this, but there is an update we need to do that cannot be done until the end of the day today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing