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Date/Time: Sun, 11 May 2025 11:56:37 +0000



Post From: Unable to Update with New Data Since I Installed Version 1224, Then I Went Back to Version 1217

[2015-01-22 22:29:21]
Sierra Chart Engineering - Posts: 104368
Does the firewall make a difference between Historical and Intraday Chart data downloads?
Yes it does because there are different servers and protocols being used between these chart data types.

And updating software does cause some firewalls to block Internet connectivity to the software program. This is especially true of McAfee and Norton.

We recommend referring to help topic 1.2 here:
Http://www.sierrachart.com/index.php?page=doc/helpdetails1.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-01-22 22:29:58