Support Board
Date/Time: Sun, 11 May 2025 13:07:45 +0000
Post From: Unable to Update with New Data Since I Installed Version 1224, Then I Went Back to Version 1217
| [2015-01-22 21:24:50] |
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There appears to be a firewall blocking the connection to the Sierra Chart data server.This is the relevant message: HD Request # 5 | Error downloading historical Intraday data for NGG15. The network socket has been closed. Retrying download. | 2015-01-22 13:14:55 * The port number used is 10149. For help with this problem refer to this section here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |