Support Board
Date/Time: Sun, 06 Jul 2025 12:24:05 +0000
Post From: User Questions
| [2015-01-14 23:07:41] |
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When providing an image of a chart, only provide one image and not anymore unless we ask for it. Only use this method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Re-download the data that is missing, following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart There must have been some temporary communication problem to the historical data server. It is not related to the new version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |