Support Board

Date/Time: Thu, 16 May 2024 17:49:54 +0000

Post From: Regarding Log in Error with Rithmic

[2015-01-13 19:35:25] Link To Thread - Link To Post [Go To First Post]
User39850 - Posts: 20
We are trying to get Sierra Charts to receive streaming Futures data with Rithmic as the data provider with a Live Trading Account. We have valid Rithmic credentials (we can log into R/Trader successfully). We have purchased SC Package #3 which we understand to be the appropriate subscription for this purpose. After having gone through the provided set up steps, the following error message is generated: Your current service package does not support this function. Any assistance that you can provide will be greatly appreciated. Thanks TW