Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 13:21:38 +0000



Post From: Delayed data

[2014-12-15 22:48:00]
Sierra Chart Engineering - Posts: 104368
We apologize. For some reason we were thinking you are using the CTS T4 system. In that case there is no Data Throughput and Buffering setting. That is specific to the CTS T4 FIX service.

Your computer's clock being off a few seconds will not matter in the case of Rithmic.

We see you are running an older version of Sierra Chart. We are not sure if it will help, but update with Help >> Download Current Version and see if that resolves the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-15 22:48:56