Support Board

Date/Time: Tue, 07 May 2024 22:36:02 +0000

Post From: MKT order filled but no position indicated

[2014-12-04 21:25:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is CQG did not send the order fill through. While it is possible the issue is on the Sierra Chart side with the interface to CQG, this would be unlikely. Then I got some error message What is the error message? Provide us the Trade Activity Log for this order. Here are instructions: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport We recommend using the FIX connection. Set: Global Settings >> Data/Trade Service Settings >> Service >> CQG FIX Trading Where you see "unk" for the order type, this can be safely ignored. It is not really considered a problem just that the order type is not known when the order fill was restored. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing