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Date/Time: Sat, 04 May 2024 12:04:58 +0000



Post From: outage??

[2014-12-02 17:26:28]
Sierra Chart Engineering - Posts: 104368
We are aware of this. From what we can tell it was about 30 minutes. Our best conclusion it was a networking issue in the data center or with one of the service providers to the data center.

Normally, you will not encounter a timeout error in these cases. Sierra Chart will still automatically log you in. This will occur if you successfully logged in previously. Unless you enabled the "Force Login" option on the Login window.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-02 17:26:54