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Date/Time: Tue, 13 May 2025 01:53:47 +0000



Post From: CQG "can not submit order during initial order snapshot"

[2014-12-02 00:10:41]
Sierra Chart Engineering - Posts: 104368
We just ran a test now wwith the CQG Web API Service and looked at all of the order fields and they all are present and correct:

Entry Time  Last Activity Time  Symbol  Parent Internal Order ID  Status  Internal Order ID  Service Order ID  Client Order ID  Order Type  Buy/Sell  Open/Close  Order Quantity  Price  Price 2  Filled Quantity  Average Fill Price  Time in Force  Good Till DateTime  Trade Account  Link ID  OCO ID  LastOrderActionSource
2014-12-01 19:07:58  2014-12-01 19:09:12  F.US.ENQZ14  0  Open  5447  413208538  5447.1  Limit  Sell  Open  1  4289.00  0.00  0  0.00  Day    SIMSierraChart  0  0  CQG order update (Ack Place)
2014-12-01 19:07:56  2014-12-01 19:09:12  F.US.ENQZ14  0  Filled  5446  413189269  5446.1  Limit  Sell  Open  1  4288.50  0.00  3  4288.50  Day    SIMSierraChart  0  0  CQG order update (Fill)
2014-12-01 19:07:54  2014-12-01 19:09:12  F.US.ENQZ14  0  Open  5445  413208537  5445.1  Limit  Buy  Open  1  4285.50  0.00  0  0.00  Day    SIMSierraChart  0  0  CQG order update (Ack Place)
2014-12-01 19:07:52  2014-12-01 19:09:12  F.US.ENQZ14  0  Open  5444  413199042  5444.1  Limit  Buy  Open  1  4285.75  0.00  0  0.00  Day    SIMSierraChart  0  0  CQG order update (Ack Place)


Including after a fill. One of these orders filled above.

We recommend changing the Service in Sierra Chart to CQG FIX Trading. That should be more reliable.

We are certain these issues are on the CQG side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-02 00:12:00