Support Board

Date/Time: Mon, 06 May 2024 16:31:48 +0000

Post From: Missing symbols

[2014-11-26 02:19:55] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is definitely not with the Sierra Chart web server or with your account. It could be neither of these. Getting symbol settings has no dependency upon an account. And we can get the symbol settings without any issue as well as other users. There is some issue on your side with Sierra Chart communicating with the Sierra Chart Web server. Most likely due to security software on the computer. We are going to be adding an option to add additional logging to help us determine what the problem could be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing