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Post From: Missing symbols

[2014-11-26 01:10:41]
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User26154 - Posts: 10
As I understand, the connection is working fine, the issue is the allowance in the Sierra servers, as the log informs that the request MD5 failed; in others words, the account doesn't have access to the symbols, not the program nor the computer.

Checking for new symbol settings for fxcm | 2014-11-26 00:18:37
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-11-26 00:18:37
HTTP connection to www.sierrachart.com:80 (1036) | Connected. | 2014-11-26 00:18:37
Request for symbol settings MD5 failed. | 2014-11-26 00:18:37
HTTP connection to www.sierrachart.com:80 (1036) | Shutdown and closed. | 2014-11-26 00:18:37

SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-11-26 00:18:42
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-11-26 00:18:42
Socket (1688) | Connected. | 2014-11-26 00:18:42
SC Forex Data (FXCM) | Connected to server. | 2014-11-26 00:18:42
SC Forex Data (FXCM) | Sending logon request message. | 2014-11-26 00:18:42
SC Forex Data (FXCM) | Server Name: . | 2014-11-26 00:18:42
SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-11-26 00:18:42
SC Forex Data (FXCM) | Successfully connected. | 2014-11-26 00:18:42