Login Page - Create Account

Support Board


Date/Time: Mon, 07 Jul 2025 06:34:15 +0000



Post From: CQG "can not submit order during initial order snapshot"

[2014-11-24 07:09:03]
Sierra Chart Engineering - Posts: 104368
One thing we forgot to mention is that one thing that may resolve this problem is to select File >> Disconnect and then File >> Connect to Data Feed.

Try that a couple of times until you can get an order in.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing