Support Board
Date/Time: Mon, 07 Jul 2025 03:30:42 +0000
Post From: CQG FIX Trading logon issue
| [2014-11-19 17:57:36] |
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We apologize for this. We are looking into the problem: CQG FIX Trading | Not connecting to market data server because Username is not specified. | 2014-11-19 03:20:38 There have been some changes with CQG recently and this is an unexpected issue. However, the simple solution now is to select Global Settings >> Data/Trade Service Settings >> Service >> CQG Web API. And update Sierra Chart with Help >> Download Current Version. Also, we see that you are using EUREX contract symbols. The historical data for these markets is not fully up to date when using CQG, but we are working on a resolution to the problem. Hopefully should be done within two weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-19 17:58:25
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