Support Board
Date/Time: Tue, 13 May 2025 19:39:53 +0000
Post From: Sierra freezed doesn't connect
| [2014-11-19 17:40:57] |
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We are aware that Rithmic had a problem earlier today. Maybe it is related to this. The problem is the Rithmic server is not responding properly during the connection and logon process: Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2014-11-19 10:29:18 Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-11-19 10:29:20 Rithmic Trading | Server Alert: Trading System Connection Opened | 2014-11-19 10:29:22 Rithmic Trading | Server Alert: PnL Connection Opened | 2014-11-19 10:29:23 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2014-11-19 10:29:24 Connection timed out. Will disconnect and retry. | 2014-11-19 10:31:16 * Are you still having a problem connecting to Rithmic? Select File >> Connect to Data Feed to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |