Support Board
Date/Time: Mon, 12 May 2025 04:29:40 +0000
Post From: CQG disappearing bracket orders that can't be cancelled
| [2014-11-18 20:34:40] |
| opmetal - Posts: 72 |
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In at least one instance when I was watching the screen and actually saw my bracket orders disappear it was in a moment when price moved about 10 CL ticks almost instantly, around 11:05 AM PST yesterday. So perhaps the speed of price updates has something to do with this issue. As far as I'm aware my internet connection is rock-solid. I never lose my cable connection nor have I ever experienced a situation that would lead me to question the quality of the signal. Can you suggest what internet/network metrics I need to look at to diagnose my possible connection issue? I upgraded to 1213 and strangely after restarting SC showed that I had a limit sell order way above the market. It was one half of a bracket for a closed trade from earlier that day. It was in "pending cancel" mode and I had to call the trade desk to get it cancelled. Seeing as how this order was not visible while I had 1210 running I can only assume it was the of the "disappeared" orders that I started this thread about. I'm hoping the changes you put in this new version fix this issue. Thanks for working on it. Date Time Of Last Edit: 2014-11-18 20:38:50
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