Support Board

Date/Time: Sun, 05 May 2024 03:28:49 +0000

Post From: Data

[2014-11-14 22:38:59] Link To Thread - Link To Post [Go To First Post]
Larrycon - Posts: 10
Sorry, a personal problem caused me to delay getting to this until now. I tried to follow your instructions. I added the $30 of credit to my account. I followed your link and activated the "first real-time data connection". And I went to the Set Exchanges page and selected "Full CME Group" (first item on the page). I want to receive CME Globex data for the ES e-mini contract. The last data on my ES-201412-Globex chart is 2014-09-23. I'm not receiving any data for after that. I just noticed there is a separate "CME, including Globex" Exchange selection (near the bottom of the page). I suspect I should have selected that instead of the "Full CME Group"? I would try that now, except I don't want to make the situation worse. I also notice that the selection has a $94.50 price associated with it. I wasn't previously paying any price like this. In the process of the above I've signed a Barchart "CME Group Fee Waiver" form and a Barchart "Exchange Agreements" form. Please get me back on track so I can receive historical and real-time ES emini data. Thanks, Larry