Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 07:20:27 +0000



Post From: CQG Trading issue in Release 1211

[2014-11-13 10:15:29]
Sierra Chart Engineering - Posts: 104368
We need to get the FIX log that contains the activity for these orders. So it would be the one for this particular time.

Make sure you have Global Settings >> Data/Trade Service Settings >> Enable FIX Logging enabled.

The log is in the Logs subfolder of the Sierra Chart installation folder. Here is further instructions in regards to this:
Providing FIX Log to Support

Privately attach it here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing