Support Board

Date/Time: Fri, 03 May 2024 16:06:14 +0000

Post From: historical daily data

[2014-11-13 00:09:52] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When we ask for an image from the chart, there is a very good reason why. This appears to be a problem with the CTS data feed. This is almost certainly the case, but we have insufficient information at this time. Select Chart >> Chart Settings. What is the Symbol set to? The best thing to do in this case is select File >> Disconnect and File >> Connect to Data Feed to reset the Daily High and Low data from the data feed and to cause the chart to correct itself. Update Sierra Chart with Help >> Download Current Version. When connecting to the data feed in newer versions, historical charts automatically reload upon the first quote received to ensure the last bar has any old data removed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-13 00:14:14