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Date/Time: Tue, 07 May 2024 13:14:36 +0000



Post From: Problem of CQG WebAPI connection

[2014-11-11 18:34:11]
Sierra Chart Engineering - Posts: 104368
I have tested Release 1210 with CQG Web API and it worked fine for around 4 hours but lately I am having problems with sent orders (they appear, disappear, appear again, I am not able to cancel them, then I am able...)
In order for us to solve this problem, we need to see the order lines in the Trade Activity Log for one of the orders that is doing this. Provide them by following these instructions:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport


On the other hand, I am investigating if using CQG Web API has a higher cost per contract traded and a lower fixed monthly cost. In this case, I would prefer using the old CQG trading scheme. Now, in Release 1210, if you choose CQG FIX trading you have no Market Data. Is it possible to have the option of choosing between the CQG Web API and the "old" CQG trading in coming releases? Now I have to get back to Release 1205.
We will look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-11-11 18:34:53