Support Board

Date/Time: Sat, 20 Apr 2024 02:55:31 +0000

Post From: V. 978 is not working using Mode 1 to connect to Tranact/Infini

[2013-05-23 02:29:15] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For this particular issue: Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2013-05-22 21:30:57 Do the following: 1. Update Sierra Chart by selecting Help >> Download Prerelease. 2. After this, you will see a line in the Message Log like this: General Service - Starting server: D:\SierraChart\Transact\TransactToSierraBridge.exe 3. You will need to allow through the Windows firewall and any other firewall software you are running on the computer, the file that is in bold. That should solve the problem. If you are still having this specific issue: V978 is not working using Mode 1(UDP) with Transact. We have to UN-check "use Mode 1" to connect to Transact/Infinity. Please contact TransAct support and ask for Bob for help with this. Contact information: http://www.transactfutures.com/ContactUs.htm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-23 02:31:28