Support Board
Date/Time: Tue, 13 May 2025 00:06:37 +0000
Post From: PRICE MULTIPLIER MALFUNCTION
| [2014-11-10 17:12:28] |
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Something is wrong on the Interactive Brokers side. They are quoting cotton futures with a price format like this: 0.65609998 Clearly this is a price format change. We have adjusted the historical data format to match. But this is not a bug on the Sierra Chart side. IB has changed the format. Update the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings After that re-download the data in the chart with Edit >> Delete All Data and Download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-10 17:12:51
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