Support Board

Date/Time: Sun, 19 May 2024 02:18:07 +0000

Post From: Price bars/data not updating realtime

[2014-11-08 01:19:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually, it just occurred to us what the problem is. This is an Interactive Brokers data feed issue. And actually it is covered in help topic 3.11: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.11 The Help topic you suggested doesn't seem to address my specific problem of a working chart suddenly malfunctioning during the trading day. Yes it does. It is a very thorough help topic which covers all possibilities. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing