Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 00:18:47 +0000



Post From: positions from IB aren't updating

[2013-05-22 22:19:26]
Sierra Chart Engineering - Posts: 104368
So you are saying at the time this message occurred that your position was not -2?

If you are flat, then at that time you need to clear the Trade Activity data:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ClearingtheLog

Going forward everything should be correct as long as no order fills are missed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing