Support Board

Date/Time: Tue, 07 May 2024 05:24:36 +0000

Post From: Problem of CQG WebAPI connection

[2014-11-06 08:42:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for this. The CQG live server does not support the the protocol definition file that CQG sent us and it will not for about a month. We had not known that. This whole thing is hard to believe. Go back to the current version of Sierra Chart. Perform the download with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing