Support Board

Date/Time: Sun, 05 May 2024 06:55:13 +0000

Post From: Data

[2014-11-01 21:08:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Barchart is the vendor of record for the Sierra Chart Exchange Data Feed. Therefore, any email notices you receive from Barchart related to the data feed or any mention of "Barchart" in text messages when activating and deactivating the data feed, are all normal and expected. Go to this page and add another $30 of credit to your account: https://www.sierrachart.com/usercp.php?page=AddAccountCredit After that go to this page and activate the first real-time data connection: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures After that go to this page and activate the CME exchange: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges You will need to re-sign the agreement to be CME approved to get the reduced exchange fees. There are additional exchange fees for stocks and indices . So you will need to add the appropriate amount to your Additional Services Balance to cover those exchange fees. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing