Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 06:06:47 +0000



Post From: Ports to open within our corporate environment

[2013-05-22 09:03:09]
Sierra Chart Engineering - Posts: 104368
We would like to let you know, the source of the problem you had going through your proxy server when logging into Sierra Chart, finally has been discovered. There was a misunderstanding with the specification of the final destination port number in some older code. When we did a review during this support request, we did not catch on to this at the time. However, now it is resolved.

For the latest version, please update with Help >>Download Prerelease. If you need usage time added to your account, please let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing