Login Page - Create Account

Support Board


Date/Time: Sun, 11 May 2025 12:36:00 +0000



Post From: When OEC temporarily disables the UUID the problem improves.

[2014-10-31 07:20:16]
Sierra Chart Engineering - Posts: 104368
What OEC did is only coincidental.

When we contacted you using remote assistance, we noticed that the packet loss to the Sierra Chart server and also to Google was significant. At least 25%. So there is a connectivity problem on your side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing