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Direct MessagesDate/Time: Sat, 18 May 2024 22:27:09 +0000
Post From: v1199 spreadsheet system/alert: column k,l,m,n audible alerts AND Logging not functioning
| [2014-10-24 17:22:44] |
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If there is a genuine problem we will certainly go through the necessary work to analyze a more complex set up. However, that has not been established. And we cannot unnecessarily take time debugging users complex setups, when we do not believe the issue is on the Sierra Chart side. We did not understand that you had a problem after updating to a newer version. A lot of times users make reference to a particular version and say there is a bug, when it has nothing to do that particular version and there is no bug. Anyway, my problem is solved, so thanks for the support....(even though you don't want us to say thanks!?) What was the problem?And if there still is a problem, we want you to use the files we have given in post 10 to see if you get Alert messages and sounds. You should definitely get many alerts during real-time chart updating. Those files need to be saved to the Data Files Folder. The Chartbook can be opened through File >> Open Chartbook. Also in regards to the problem like this, with the way that Alerts work from the Spreadsheet study, whether the set up a simple or complex, if there is a basic problem with Alert messages and sounds themselves, a simple set up is all that is needed to indicate that problem. Otherwise, the source of the problem is something else. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-24 17:24:31
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