Login Page - Create Account

Support Board


Date/Time: Sat, 07 Dec 2024 11:59:47 +0000



Post From: v1199 spreadsheet system/alert: column k,l,m,n audible alerts AND Logging not functioning

[2014-10-23 06:09:02]
Sierra Chart Engineering - Posts: 104368
Generally questions like this are next to impossible for us to answer unless we get your Chartbook and Spreadsheet.

Performing a simple test we do not see a problem with the Spreadsheet System/Alert study when using New Spreadsheets.

We will only accept a Chartbook that contains one chart and we need a simple Spreadsheet which demonstrates the problem.

The best approach to this kind of problem is to start off with a new Spreadsheet study and a new Spreadsheet and work with a simple formula like = 1 in one of the alert columns to trigger an alert. All alerts are logged. If this works, then you just need to go through everything with your existing Spreadsheet Alert set up to see where there might be a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing