Support Board
Date/Time: Fri, 09 May 2025 18:37:22 +0000
Post From: Problem with automatic roll over
| [2014-10-20 17:37:48] |
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I know how to set the sessions time, SC. The problem is when your software did the automatic rollover, it changed my session start time from 18:00:00 to 00:00:00? Why? that is your software doing that on the auto roll.
This section here answers the question: http://www.sierrachart.com/index.php?page=doc/doc_SessionTimes.php#AutomaticallySetting We need to see an image of the chart. Enable Chart >> Show Rollover Dates. Set the chart bars to 1 hour per bar. This is important. After this post an image showing the missing data by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We have done a test and we do not see a problem: http://www.sierrachart.com/image.php?l=1413826642593.png When you re-downloaded the data, what exactly did you do? We referred you to these instructions: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Please state the steps that you followed. We need to know specifically what you did. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-20 19:07:55
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