Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 11:28:58 +0000



Post From: Cant download, history missing, very slow. Please help

[2014-10-20 15:14:55]
User54027 - Posts: 128
Software version: 1203 | 2014-10-20 11:10:24
Usage end date: 2015-06-02 | 2014-10-20 11:10:24
Enabled for: Advanced Features. | 2014-10-20 11:10:24
Enabled for: Sierra Chart Historical Data Service. | 2014-10-20 11:10:24
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-20 11:10:24
Active service: SC Forex Data (FXCM) | 2014-10-20 11:10:24
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-10-20 11:10:24
2014-10-20 17:10:24 Local computer clock time | 2014-10-20 11:10:24
2014-10-20 15:10:24 GMT time | 2014-10-20 11:10:24
2014-10-20 11:10:24 Time zone adjusted time | 2014-10-20 11:10:24
Program path: C:\SierraChart\ | 2014-10-20 11:10:24
Data Files path: C:\SierraChart\Data\ | 2014-10-20 11:10:24
OS Version Number: 6.1 | 2014-10-20 11:10:24
Locale Information: English_United States.1252 | 2014-10-20 11:10:24

Checking for new symbol settings for fxcm | 2014-10-20 11:10:24
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-10-20 11:10:24

SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-10-20 11:10:29
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 11:10:29
Socket (2008) | Connected. | 2014-10-20 11:10:29
SC Forex Data (FXCM) | Connected to server. | 2014-10-20 11:10:29
SC Forex Data (FXCM) | Sending logon request message. | 2014-10-20 11:10:29
SC Forex Data (FXCM) | Server Info - Server Name: . | 2014-10-20 11:10:30
SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-20 11:10:30
SC Forex Data (FXCM) | Successfully connected. | 2014-10-20 11:10:30
HTTP connection to www.sierrachart.com:80 (1396) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-20 11:10:45
HTTP connection to www.sierrachart.com:80 (1396) | Shutdown and closed. | 2014-10-20 11:10:45
Request for symbol settings MD5 failed. | 2014-10-20 11:10:45
SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 1 | 2014-10-20 11:11:53
Intraday data recording state for symbol US30 is set to pending. | 2014-10-20 11:11:53
HD Request # 2 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:11:53
HD Request # 2 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:11:53
HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2014-10-20 11:11:53
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-20 11:11:53
SC Forex Data (FXCM) | Starting real-time market data updates for: GER30. ID: 2 | 2014-10-20 11:11:53
Intraday data recording state for symbol GER30 is set to pending. | 2014-10-20 11:11:53
SC Forex Data (FXCM) | Starting real-time market data updates for: EURUSD. ID: 3 | 2014-10-20 11:11:53
Intraday data recording state for symbol EURUSD is set to pending. | 2014-10-20 11:11:53
SC Forex Data (FXCM) | Starting real-time market data updates for: UK100. ID: 4 | 2014-10-20 11:11:53
Intraday data recording state for symbol UK100 is set to pending. | 2014-10-20 11:11:53
SC Forex Data (FXCM) | Starting real-time market data updates for: USDJPY. ID: 5 | 2014-10-20 11:11:53
Intraday data recording state for symbol USDJPY is set to pending. | 2014-10-20 11:11:53
Socket (3180) | Connected. | 2014-10-20 11:11:54
HD Request # 2 | Sending historical data logon request message. | 2014-10-20 11:11:54
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:11:54
Uploaded an image to the server. Request ID: 1 | 2014-10-20 11:12:55
Socket (3180) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:13:12
Socket (3180) | Shutdown and closed. | 2014-10-20 11:13:12
HD Request # 2 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:13:12 *
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:13:12

HD Request # 3 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:13:12
HD Request # 3 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:13:12
HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-10-20 11:13:12
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-20 11:13:12
Socket (1500) | Connected. | 2014-10-20 11:13:13
HD Request # 3 | Sending historical data logon request message. | 2014-10-20 11:13:13
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:13:13
Socket (1500) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:14:13
Socket (1500) | Shutdown and closed. | 2014-10-20 11:14:13
HD Request # 3 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:14:13 *
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:14:13

HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:14:13
HD Request # 4 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:14:13
HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2014-10-20 11:14:13
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 11:14:13
Socket (1500) | Connected. | 2014-10-20 11:14:14
HD Request # 4 | Sending historical data logon request message. | 2014-10-20 11:14:14
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:14:14