Support Board
Date/Time: Fri, 13 Nov 2026 16:15:12 +0000
Post From: User Can't Connect to Denali Exchange Data Feed
| [2026-11-13 13:51:44] |
| User510765 - Posts: 4 |
|
Hello. I've set myself up with an IronBeam Account, and I see that I am connected to the Teton Order Routing. I've subscribed to the Base 5 Advanced account with Sierra, completed the Agreements but I get an Error Message when trying to connect to the Denali Exchange Data Feed. This is the error message I receive: [✖] Failed to activate the 'CME non-professional top-of-book' exchange. [✖] Exchanges cannot be activated. Service Package does not support Denali Exchange Data Feed. As a Non-Professional Trader, I believe Option 3 would suit my needs? CME non-professional top-of-book Will you please review my account and let me know what I am missing? Thanks very much, Marc |