Support Board
Date/Time: Tue, 03 Nov 2026 17:02:44 +0000
Post From: Real-time NQ/MNQ data fell minutes behind on Rithmic Direct - DTC (2 Nov 2026)
| [2026-11-03 15:34:53] |
| John - SC Support - Posts: 48405 |
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You can not look at the data in the .scid file, as that is not valid. Not to mention that you are not allowed to access the data in the .scid files. Refer to the following for why you can not access the files directly: Sierra Chart License Agreement: DATA LICENSE You need to look at the "Data Delay" value that is shown in the Chart Header. It has a prefix of "DD:" when displayed. Refer to the following for how to add this to the Chart Header or move it so it is visible: Working With Charts: Region Data Line / Chart Header The Data Delay that shows in that item is the difference in the timestamp of the most recently received data against the time of your computer. Therefore, in order for this to be comparable, you do need to ensure that your computer clock is synchronized to a national standard, as that is the time that is used by the exchange. There definitely not an issue with the processing of data within Sierra Chart. So any delays you see would be to your Internet connection, your distance from the exchange, or the provider of the data (Rithmic in this case). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |